One AI-powered platform to support, engage, and retain your customers
Managing emails, chats, and tickets across tools is exhausting. ThriveDesk puts everything in one AI-powered platform with smart replies, prioritization, labeling, chatbot, and insights to keep support simple and customers happy.
7 days free trial — All ThriveDesk features — No card required
Trusted and Used By
Highlights
AI agents that makes customer support effortless
Stop wrestling with tickets. Our AI agents answer faster, organize smarter, and make customer support feel simple again.
NEO AI Agent
Your always-on AI teammate that handles customer queries instantly, improves with every interaction, and never needs a break.
Next-gen helpdesk
A sleek, modern helpdesk built for speed, collaboration, and customer delight—leaving outdated, clunky tools behind
Purpose-built for LLMs
Engineered to integrate seamlessly with large language models, ensuring context-aware support that scales with your growing business.
Modern help center
A beautifully designed self-service hub where customers find answers instantly, reducing tickets and boosting satisfaction.
How It Works
End-to-end AI solution for conversational support
From automation to human handoff, manage the full customer journey with one seamless platform.
Features
Customer experience, reimagined with AI
AI agents work like teammates you can trust—taking action while you stay in charge. With NEO, you shape every interaction and make it personal, across calls, emails, and proactive support.
Live chat
Gmail
Slack
Stripe
Webhook
Set up in minutes
Get started fast with a simple setup that needs no coding or technical hassle.
Pick your model
Choose the AI model that fits your business best, and switch anytime you need.
Smart escalation
AI handles routine tasks but smoothly hands off complex cases to the right human agent.
Works with your tools
Seamlessly integrates with your favorite apps so everything works together without extra effort.
Knowledge
Your business knowledge, turned into instant customer answers
ThriveDesk creates a single source of truth for each customer, so your agents understand their journey.
Train on Knowledge Base
Instantly use your existing knowledge base articles to power AI with accurate answers.
Train on using previous conversion
AI learns from your past conversations, ensuring replies match your knowledge and speak in your voice.
Train on using PDF
Upload PDFs, and AI extracts knowledge to respond with context and accuracy.
Train on Webpages
Leverage past customer conversations to teach AI real-world context and tone.
Train on using Snippets
Feed AI with saved replies and snippets to ensure consistent, fast responses.
Train on using Notion docs
Connect Notion to seamlessly train AI with your team’s documented knowledge.
Helpdesk
AI Helpdesk built for speed, clarity, and growth
Most helpdesks slow teams down with clutter and complexity. ThriveDesk AI clears the noise so you can reply faster, stay organized, and grow without friction.
Your team stays in the loop
Keep your team aligned with shared notes, automated assignments, and smart notifications that ensure nothing slips through.
Prioritize with ease
AI-powered sorting and labeling highlight critical tickets first, helping your team focus on what matters most.
Multiple Inboxes
Easily manage brands, products, or departments in one platform, keeping support structured and effortless without switching tools.
Security
Enterprise-Grade Security and Privacy
From encryption to verified access, we protect your business with the highest security and privacy standards.
Your Data Stay Yours
Your data is only accessible to your AI agent and is never used to train models.
Data Encryption
From storage to transfer, your data stays safe with robust, industry-standard encryption everywhere.
Secure Integrations
We use verified variables to make sure every user can only access their own data.
Testimonials
What people say
With over 3000 clients served, here's what they have to say
The ThriveDesk team truly exceeded expectations with their exceptional work on integrating SureCart. Their dedication resulted in a powerful integration that surpassed all our requirements.
Sujay Pawar
CEO, Brainstorm Force
ThriveDesk is an ambitious help desk software that has the potential to be the best. As an early adopter, I’m glad to hop onboard ThriveDesk and hope to see it progress well as a Help Scout / Zendesk competitor.
Leo Koo
Developer
One of the things I love about this plugin is its ease of use. The support system is intuitive and allows me to easily track the status of each ticket, ensuring nothing falls through the cracks.
Antony Alston
Developer
It is without doubt one of the best customer support softwares and to top it off, it’s quite affordable.
Kudos to the ThriveDesk team!
Gopal sharma
Freelancer
I love the ThriveDesk so much. It’s easy to use and user friendly also best choice who need to change his classic support system and get live-chat benefits in built. Also included many features like knowledge base and community, etc.
Selim Rana
Founder, BDThemes
ThriveDesk is a game-changer! After years of frustration, I finally found a helpdesk with essential features, WordPress integrations, fantastic support, and reasonable pricing. Highly recommended for any business
Nelson Miller
Owner of Pee-Aye Creative
A really great tool, Help me to take care of my customers quickly and promptly, making the orders continuously increase. Thanks to good customer care
Hoang Nguyen
CEO BLUEKY.COM