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At ThriveDesk, we publish helpful content on everything related to business, SaaS,
customer support, customer experience and marketing. Explore our latest guides, tips, and insights to grow
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Introducing Schedule Reply

Write now. Send at the perfect moment. Support doesn’t wait — but your team shouldn’t have to either. You can now schedule replies to send at exactly the right time, without staying glued to your inbox. Write your reply when…

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multivendor-marketplace

How to Create a Multivendor Marketplace with Dokan

A multivendor marketplace allows many independent sellers to list and sell products on the same…

The Complete WooCommerce Customer Support Stack

How to Build a Full Support Operation Inside the WordPress Ecosystem

The No-BS Guide to AI in Customer Support

What It Can and Can’t Do, With Real Numbers From Real Teams

6 Tawk.to alternatives for teams who’ve outgrown free live chat

Tawk.to is 100% free with no limits on agents, chat volumes, or websites. That sounds…

Best live chat software for small business

7 Best Live Chat Software for Small Business 2026

Connecting with customers in real-time on your website is crucial for providing excellent service and…

Sunset over stylized mountain landscape with pine trees, vibrant pink and blue colors, illustrating nature, adventure, and outdoor activities.

6 Drift alternatives, handpicked by… not a Drift competitor!

Looking for Drift alternatives? You might need a different tool entirely… You’re here because something…

Sunset over mountain landscape with flowers in foreground, digital art illustration of nature scene for ThriveDesk branding and SEO optimization.

6 LiveChat alternatives, handpicked by… a LiveChat competitor?!

Looking for LiveChat alternatives? You’re in the right place. And yes, we know — we’re…

Pixel art illustration of charming homes with lush trees and a peaceful river, representing a vibrant, connected community ideal for digital workspace or SaaS branding related to collaboration and remote work.

6 Zoho Desk alternatives, handpicked by… a Zoho Desk competitor?!

You’re here looking for Zoho Desk alternatives, which probably means one of two things: either…

Seamless integration of Freshdesk and Zendesk customer support platforms for improved service management and collaboration.

Freshdesk vs Zendesk: which one’s better? (Spoiler: we think it’s ThriveDesk)

Let’s get this out in the open: you came here looking for an honest comparison…

Bright abstract illustration featuring bold shapes and vibrant colors, emphasizing playful design elements and modern art style for creative branding and visual marketing.

5 Freshdesk alternatives, handpicked by… an Freshdesk competitor?!

Looking for Freshdesk alternatives because you tiered of duct-taping too many “fresh” products into one…

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5 Zendesk alternatives, recommended by… a Zendesk competitor?!

Let’s talk about the elephant in the room: you were just looking for Zendesk alternatives,…

Vibrant abstract artwork featuring cosmic planets, surreal eyes, and dynamic shapes in bold colors representing creativity and innovation, perfect for digital workspace branding.

5 Help Scout alternatives, recommended by… an Help Scout competitor?!

Can a competitor really write a fair list of alternatives? You’re here searching for Help…

Floating city with flying ships and lush greenery, fantasy landscape, vibrant blue sky, ancient arches and towers, utopian cityscape, imaginative world, thriving metropolis with nature integration, dreamy environment, adventure and exploration theme, inspirational fantasy scene, futuristic architecture with greenery, digital art of a magical city, thriving urban environment in a fantasy setting.

5 Intercom alternatives, recommended by… an Intercom competitor (yes, really!)

Looking for Intercom alternatives because your wallet is crying? We get it—and we’re here to…

Generateative AI tools for products, thriveDesk, AI-powered product integration, AI in business innovation, new AI technology for products.

How AI Is Reshaping the Way You Build Products: Lessons from the ThriveDesk Workshop

ThriveDesk hosted a full-day workshop titled “How to Use Generative AI in Your Product” in…

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10 Best WooCommerce Helpdesk Plugins in 2026

9 Best Help Desk Plugin for WooCommerce