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Introducing Custom Fields for Tickets – Tailor Your Support, Your Way
We’re kicking off 2026 with our first major release of the year: Custom Fields for Tickets. This powerful new feature lets you customize your ticketing system to fit your unique workflows with absolutely no code. Whether you need to track…
6 Tawk.to alternatives for teams who’ve outgrown free live chat
Tawk.to is 100% free with no limits on agents, chat volumes, or websites. That sounds…
7 Best Live Chat Software for Small Business 2026
Connecting with customers in real-time on your website is crucial for providing excellent service and…
6 Drift alternatives, handpicked by… not a Drift competitor!
Looking for Drift alternatives? You might need a different tool entirely… You’re here because something…
6 LiveChat alternatives, handpicked by… a LiveChat competitor?!
Looking for LiveChat alternatives? You’re in the right place. And yes, we know — we’re…
6 Zoho Desk alternatives, handpicked by… a Zoho Desk competitor?!
You’re here looking for Zoho Desk alternatives, which probably means one of two things: either…
Freshdesk vs Zendesk: which one’s better? (Spoiler: we think it’s ThriveDesk)
Let’s get this out in the open: you came here looking for an honest comparison…
5 Freshdesk alternatives, handpicked by… an Freshdesk competitor?!
Looking for Freshdesk alternatives because you tiered of duct-taping too many “fresh” products into one…
5 Zendesk alternatives, recommended by… a Zendesk competitor?!
Let’s talk about the elephant in the room: you were just looking for Zendesk alternatives,…
5 Help Scout alternatives, recommended by… an Help Scout competitor?!
Can a competitor really write a fair list of alternatives? You’re here searching for Help…
5 Intercom alternatives, recommended by… an Intercom competitor (yes, really!)
Looking for Intercom alternatives because your wallet is crying? We get it—and we’re here to…
How AI Is Reshaping the Way You Build Products: Lessons from the ThriveDesk Workshop
ThriveDesk hosted a full-day workshop titled “How to Use Generative AI in Your Product” in…
WordPress Subscription Plugins: Simplifying Recurring Revenue Strategies
For WordPress users, subscription plugins provide powerful tools to streamline this process, making it an…
10 Trendsetting AI Plugins for WordPress Sites in 2025
Artificial Intelligence (AI) is transforming WordPress websites by enhancing customer support, streamlining content creation, and…
How to Set Strategic, Measurable Customer Service Goals
Imagine a world where every interaction with a company leaves you feeling not just satisfied…