Handling customer inquiries while up in the trees? ThriveDesk’s AI customer service helps arborists manage client communications without putting down the chainsaw. Our AI tools automatically respond to tree service requests, answer questions about species and diseases, and schedule consultations – even when you’re on-site working. Keep your customers informed and your business growing while focusing on what you do best: caring for trees.
Support
Grow Your Arborist Business with Smart Support
ThriveDesk AI streamlines customer service for tree care professionals by providing immediate responses to common inquiries. Our solutions handle everything from scheduling to tree health questions, freeing you to focus on your expertise in the field.
Instant Customer Support
Provides immediate answers about tree services, pricing, and availability without delay.
24/7 AI-powered Support
Responds to emergency tree situation inquiries any time, day or night.
Automated Ticket Resolution
Handles routine requests like scheduling assessments and basic service inquiries automatically.
Real-time Information
Gives clients updates on appointment timing, crew arrival, and project status.
Automate your customer support
loved by 2,000+ startups
Use Cases
AI-Driven Customer Support for Arborists
ThriveDesk AI helps tree care professionals deliver exceptional service while managing seasonal demands and emergency situations. Our tools ensure clients get fast, accurate information while your team focuses on tree health and safety.
Tree Health Assessment Scheduling
Automatically books appointments for tree inspections and health evaluations.
Storm Damage Response Prioritization
Identifies emergency situations and escalates to available arborists immediately.
Species Identification Support
Helps clients describe or upload photos of trees for preliminary identification.
Treatment Explanation Automation
Provides information about specific tree care procedures and maintenance protocols.
Quote Generation
Gathers necessary details about tree location, size, and service needed for estimates.
Seasonal Service Reminders
Sends automatic notifications about pruning, treatments, and preventative care timing.
Transform Arborists with AI
Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
loved by 2,000+ startups
ThriveDesk has everything your team need to solve customer issues, faster
Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.
Spam filtering
Remove clutter by automatically directing spam messages to a spam folder.
Default status update
Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.
Multi-channel support
Support using email, live chat, contact form & API.
Auto BCC
Automatically send a copy of all outgoing conversations to a specified email address.
Canned replies
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Conversation report
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Snooze
Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).
Keyboard shortcuts
Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.
Contact history
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Happiness report
You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.
Company report
Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.
Auto-responders
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted.
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
Performance report
This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.
Conversation history
By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
Get started for free
