AI Customer Service Platform forGoing out of Business Sales
Managing customer inquiries during your liquidation process? ThriveDesk’s AI customer service helps businesses handle questions about closing sales, discount schedules, and inventory availability automatically. Our AI tools provide instant responses about your liquidation policies, remaining merchandise, and final sale terms – even during hectic store closing periods. Improve customer satisfaction with responsive communication while your team focuses on managing inventory and store operations during this transitional time.
ThriveDesk AI transforms customer communications during liquidation sales by providing immediate responses to common inquiries. Our solutions handle everything from discount information to store hour updates, letting your staff focus on inventory management and closing operations.
Instant Sale Information
Provides current details about discount percentages, promotional schedules, and price reduction timelines.
Inventory Availability Updates
Communicates real-time merchandise status, remaining stock, and product availability.
Store Hours Communication
Shares updated operating schedules, closure timeline, and final business days.
Return Policy Clarification
Clearly explains final sale terms, exchange limitations, and warranty considerations.
AI-Driven Customer Support for Business Liquidations
ThriveDesk AI helps closing businesses deliver exceptional service while managing the complexities of liquidation. Our tools ensure customers get fast, accurate information while your team focuses on efficient closure operations.
Fixture Sale Information
Provides details about store equipment availability, pricing, and removal requirements.
Gift Card Policy Explanations
Communicates redemption deadlines, balance usage, and any transfer options.
Loyalty Program Updates
Explains point redemption options, program termination details, and final benefits.
Future Business Plans
Shares appropriate information about online continuation, related businesses, or owner's next ventures.
Location Clearing Timeline
Provides details about final clearance requirements, building vacancy, and property status.
Customer Record Management
Explains how warranties, service history, and customer information will be handled post-closure.
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ThriveDesk has everything your team need to solve customer issues, faster
Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.
Spam filtering
Remove clutter by automatically directing spam messages to a spam folder.
Default status update
Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.
Multi-channel support
Support using email, live chat, contact form & API.
Auto BCC
Automatically send a copy of all outgoing conversations to a specified email address.
Canned replies
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Conversation report
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Snooze
Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).
Keyboard shortcuts
Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.
Contact history
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Happiness report
You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.
Company report
Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.
Auto-responders
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted. The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
Performance report
This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.
Conversation history
By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
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