Tired of answering the same pest questions while trying to run your extermination business? ThriveDesk’s AI customer service handles routine inquiries about treatments, scheduling, and pest identification automatically. Our tools provide instant responses to worried homeowners, capture essential information for emergencies, and free up your technicians to focus on actual pest control. Serve more customers without growing your office staff or missing urgent calls.
ThriveDesk AI
AI Customer Service Platform
forExtermination & Pest Control
Trusted by
Support
Eliminate Customer Service Headaches with Smart AI
ThriveDesk AI transforms pest control customer support by providing immediate responses to worried clients. Our solutions handle everything from pest identification to scheduling and treatment questions, ensuring your customers get fast help when they need it most.
24/7 AI-powered Support
Responds to panicked customers discovering pests at any hour, day or night.
Instant Pest Identification
Helps customers describe or upload photos of pests for preliminary identification.
Seamless Integration
Works with your scheduling system to book appointments and confirm technician visits.
Automated Ticket Resolution
Handles routine questions about treatments, safety, and preparation without staff involvement.
Automate your customer support
loved by 2,000+ startups
Use Cases
AI-Driven Customer Support for Extermination & Pest Control
ThriveDesk AI helps pest control companies deliver exceptional service while managing high call volumes during infestation seasons. Our tools ensure customers get fast, accurate information while your team focuses on elimination and prevention.
Emergency Response Prioritization
Identifies urgent situations and escalates to available technicians immediately.
Treatment Explanation Automation
Provides detailed information about specific pest treatments and safety protocols.
Follow-up Scheduling
Automatically books follow-up inspections after initial treatments are completed.
Prevention Guidance
Shares customized tips for preventing future infestations based on pest type.
Service Area Verification
Quickly confirms whether customer locations fall within your service boundaries.
Quote Generation
Gathers necessary information and provides preliminary cost estimates based on infestation details.
Transform Extermination & Pest Control with AI
Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
loved by 2,000+ startups
ThriveDesk has everything your team need to solve customer issues, faster
Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.
Spam filtering
Remove clutter by automatically directing spam messages to a spam folder.
Default status update
Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.
Multi-channel support
Support using email, live chat, contact form & API.
Auto BCC
Automatically send a copy of all outgoing conversations to a specified email address.
Canned replies
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Conversation report
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Snooze
Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).
Keyboard shortcuts
Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.
Contact history
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Happiness report
You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.
Company report
Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.
Auto-responders
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted.
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
Performance report
This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.
Conversation history
By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
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