Fantasy sports managers are drowning in player questions about leagues, stats, and scoring. ThriveDesk AI customer service cuts through the chaos, answering common questions instantly and helping your support team handle complex issues twice as fast. Players get immediate help with draft problems, scoring disputes, and account issues any time of day. Watch satisfaction soar while you cut support costs by up to 60%. Ready to win the fantasy sports support game?
ThriveDesk AI
AI Customer Service Platform
forFantasy Sports Management
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Support
Transform Player Support During Peak Seasons
ThriveDesk AI integrates with your fantasy sports platform to handle the surge of questions during drafts and playoffs. Our AI chatbots manage routine questions about rules and scoring, while knowledge base integration ensures players always get accurate, up-to-date information.
Instant Customer Support
Immediate answers about scoring systems, player stats, and league rules.
AI Copilot for Support Agents
Doubles agent productivity during draft day and playoff support rushes.
Automated Ticket Resolution
Instantly solves common account issues and league setup problems.
Real-time Information
Provides accurate, up-to-date player stats and fantasy point calculations.
Automate your customer support
loved by 2,000+ startups
Use Cases
Enhance Your Fantasy Sports Platform Experience
ThriveDesk AI transforms how fantasy sports platforms support their players, creating smoother experiences that keep users coming back season after season.
Draft Day Support
Instant help with draft issues, player selection problems, and technical glitches.
Scoring Dispute Resolution
Quickly explain scoring decisions and help resolve league disagreements.
Account and Payment Support
Guide users through account setup, changes, and subscription questions.
League Setup Assistance
Help commissioners set up custom leagues, rules, and scoring systems.
Stats and Data Questions
Provide instant information about player performances and statistical updates.
Mobile App Support
Troubleshoot common issues with fantasy apps across different devices.
Transform Fantasy Sports Management with AI
Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
loved by 2,000+ startups
ThriveDesk has everything your team need to solve customer issues, faster
Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.
Spam filtering
Remove clutter by automatically directing spam messages to a spam folder.
Default status update
Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.
Multi-channel support
Support using email, live chat, contact form & API.
Auto BCC
Automatically send a copy of all outgoing conversations to a specified email address.
Canned replies
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Conversation report
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Snooze
Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).
Keyboard shortcuts
Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.
Contact history
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Happiness report
You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.
Company report
Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.
Auto-responders
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted.
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
Performance report
This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.
Conversation history
By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
Get started for free
