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ThriveDesk AI

AI Customer Service Platform
for
Mobile Application Development

Answering client questions while coding the next great app? ThriveDesk’s AI customer service helps mobile developers handle inquiries about platform capabilities, development timelines, and feature implementation automatically. Our AI tools provide instant responses about your development methodology, testing processes, and deployment options – even during intensive coding sprints. Improve client satisfaction with responsive communication while your developers focus on creating exceptional mobile experiences.

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Support

Enhance Your App Development with Smart AI Support

ThriveDesk AI transforms client communications for mobile developers by providing immediate responses to common inquiries. Our solutions handle everything from platform questions to timeline estimates, letting your development team focus on coding and problem-solving.

Instant Platform Information

Provides clear explanations of iOS, Android, and cross-platform development approaches.

Development Timeline Estimates

Offers realistic timeframes for different types of mobile applications and feature sets.

Feature Implementation Details

Communicates capabilities for specific functionalities, integrations, and user experiences.

Testing Methodology Explanations

Shares your approach to quality assurance, device compatibility, and performance validation.
Automate your customer support
loved by 2,000+ startups
Use Cases

AI-Driven Client Support for App Developers

ThriveDesk AI helps mobile development companies deliver exceptional service while managing complex technical projects and feature requests. Our tools ensure clients get fast, accurate information while your team focuses on creating powerful mobile applications.

Project Scoping Assistance

Helps gather preliminary requirements, user stories, and functionality expectations.

Technology Stack Information

Explains development frameworks, programming languages, and technical approaches.

Design Process Outline

Communicates your approach to UX/UI design, prototyping, and user testing.

Deployment Process Details

Shares information about app store submission, review processes, and distribution methods.

Maintenance Plan Explanations

Outlines support options, update schedules, and ongoing optimization approaches.

Integration Capabilities

Provides details about connecting with APIs, third-party services, and existing systems.
Empower Mobile Application Development with ThriveDesk

Transform Mobile Application Development with AI

Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
loved by 2,000+ startups
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ThriveDesk has everything your team need to solve customer issues, faster

Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.

Spam filtering

Remove clutter by automatically directing spam messages to a spam folder.

Default status update

Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.

Multi-channel support

Support using email, live chat, contact form & API.

Auto BCC

Automatically send a copy of all outgoing conversations to a specified email address.

Canned replies

Maintain and retrieve information about past transactions of any customer who has interacted with your company.

Conversation report

Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.

Snooze

Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).

Keyboard shortcuts

Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.

Contact history

Maintain and retrieve information about past transactions of any customer who has interacted with your company.

Happiness report

You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.

Company report

Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.

Auto-responders

Set up automated acknowledgement emails or other auto-responders once a ticket is submitted.
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!

Performance report

This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.

Conversation history

By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
ThriveDesk Integration

Connect with your existing tech stack

Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
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Discover how ThriveDesk AI can revolutionize your industry!