Answering client inquiries while processing important documents? ThriveDesk’s AI customer service helps notaries handle questions about service types, requirements, and appointments automatically. Our AI tools provide instant responses about your notarization processes, document specifications, and legal limitations – even during busy periods. Improve client satisfaction with responsive communication while you focus on providing accurate, compliant notarial services.
Enhance Your Notary Business with Smart AI Support
ThriveDesk AI transforms client communications for notary public services by providing immediate responses to common inquiries. Our solutions handle everything from service explanations to appointment scheduling, letting you focus on proper document execution and verification.
Instant Service Information
Provides clear explanations of notarial acts, capabilities, and jurisdictional limitations.
Document Requirement Details
Communicates necessary identification, witness needs, and document preparation guidelines.
Appointment Scheduling
Efficiently manages booking requests, availability checks, and confirmation procedures.
Fee Structure Information
Clearly explains standard rates, travel charges, and payment methods accepted.
ThriveDesk AI helps notaries deliver exceptional service while managing legal requirements and document processing. Our tools ensure clients get fast, accurate information while you focus on proper notarial procedures.
Mobile Service Information
Explains travel radius, on-site capabilities, and location requirements for mobile notarization.
Electronic Notarization Details
Shares information about remote online options, platform requirements, and legal validity.
Specific Document Guidance
Provides document-specific information for common needs like real estate, powers of attorney, or affidavits.
Witness Requirement Clarification
Explains when witnesses are needed, how many are required, and their qualification standards.
Foreign Document Information
Outlines additional requirements for international use, apostille needs, and authentication processes.
Legal Limitation Explanations
Clearly communicates the distinction between notarial acts and unauthorized legal advice.
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ThriveDesk has everything your team need to solve customer issues, faster
Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.
Spam filtering
Remove clutter by automatically directing spam messages to a spam folder.
Default status update
Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.
Multi-channel support
Support using email, live chat, contact form & API.
Auto BCC
Automatically send a copy of all outgoing conversations to a specified email address.
Canned replies
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Conversation report
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Snooze
Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).
Keyboard shortcuts
Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.
Contact history
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Happiness report
You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.
Company report
Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.
Auto-responders
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted. The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
Performance report
This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.
Conversation history
By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
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Always active
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Preferences
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Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
