AI Customer Service Platform forRecruitment Agency
Answering client and candidate questions while searching for perfect matches? ThriveDesk’s AI customer service helps recruitment firms handle job posting inquiries, application status updates, and screening questions automatically. Our AI tools provide instant responses about your recruitment process, timeline expectations, and industry specializations – even during your busiest hiring periods. Improve satisfaction with responsive communication while your recruiters focus on making successful placements.
Enhance Your Recruitment Agency with Smart AI Support
ThriveDesk AI transforms communications for staffing professionals by providing immediate responses to common inquiries from both employers and candidates. Our solutions handle everything from process explanations to status updates, letting your recruiters focus on relationship building and candidate assessment.
Instant Process Information
Provides clear explanations of your recruitment methodology, stages, and timeline expectations.
Industry Specialization Details
Communicates your expertise in specific sectors, roles, and candidate profiles.
Service Package Information
Offers details about recruitment options, fee structures, and guarantees for employers.
Application Status Updates
Keeps candidates informed about where they stand in the consideration process.
ThriveDesk AI helps staffing agencies deliver exceptional service while managing high-volume hiring projects and candidate interactions. Our tools ensure stakeholders get fast, accurate information while your recruiters focus on making quality placements.
Job Posting Collection
Efficiently gathers position requirements, qualifications, and company details from employers.
Candidate Screening Information
Explains assessment methodologies, testing protocols, and evaluation criteria.
Interview Scheduling
Manages availability coordination, confirmation, and preparation guidance.
Salary Benchmark Information
Provides general compensation guidance for different roles and experience levels.
Onboarding Process Explanation
Outlines transition support, integration assistance, and follow-up protocols.
Market Trend Updates
Shares relevant industry hiring patterns, demand shifts, and compensation trends.
Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
ThriveDesk has everything your team need to solve customer issues, faster
Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.
Spam filtering
Remove clutter by automatically directing spam messages to a spam folder.
Default status update
Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.
Multi-channel support
Support using email, live chat, contact form & API.
Auto BCC
Automatically send a copy of all outgoing conversations to a specified email address.
Canned replies
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Conversation report
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Snooze
Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).
Keyboard shortcuts
Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.
Contact history
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Happiness report
You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.
Company report
Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.
Auto-responders
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted. The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
Performance report
This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.
Conversation history
By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
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