AI Customer Service Platform forVirtual Reality Development
Managing client questions while building immersive worlds? ThriveDesk’s AI customer service helps VR developers handle inquiries about technology capabilities, hardware requirements, and development processes automatically. Our AI tools provide instant responses about your virtual reality expertise, experience design, and implementation approach – even during intensive production phases. Improve client satisfaction with responsive communication while your team focuses on creating extraordinary virtual experiences.
ThriveDesk AI transforms client communications for virtual reality developers by providing immediate responses to technical inquiries. Our solutions handle everything from capability explanations to hardware questions, letting your creative team focus on immersive experience development.
Instant Technology Information
Provides clear explanations of VR capabilities, experience types, and implementation approaches.
Hardware Compatibility Details
Communicates supported headsets, controllers, and additional equipment requirements.
Development Process Explanations
Outlines your approach to virtual world creation, interaction design, and testing methodologies.
Performance Specification Information
Shares frame rate expectations, rendering capabilities, and optimization approaches.
ThriveDesk AI helps virtual reality companies deliver exceptional service while managing complex development projects and technical inquiries. Our tools ensure clients get fast, accurate information while your team focuses on creating innovative VR experiences.
Use Case Assessment
Helps evaluate potential applications, user scenarios, and business objectives for VR implementation.
Implementation Timeline Guidance
Provides realistic timeframes for different types of virtual reality projects and complexity levels.
Interaction Design Information
Explains movement systems, object manipulation, and user interface approaches in VR.
Content Creation Process
Outlines 3D asset development, environment building, and character implementation methodologies.
Multi-user Capabilities
Communicates social interaction features, collaborative functions, and shared experience possibilities.
Enterprise Integration Information
Shares approaches for connecting VR experiences with existing business systems and training processes.
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ThriveDesk has everything your team need to solve customer issues, faster
Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.
Spam filtering
Remove clutter by automatically directing spam messages to a spam folder.
Default status update
Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.
Multi-channel support
Support using email, live chat, contact form & API.
Auto BCC
Automatically send a copy of all outgoing conversations to a specified email address.
Canned replies
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Conversation report
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Snooze
Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).
Keyboard shortcuts
Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.
Contact history
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Happiness report
You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.
Company report
Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.
Auto-responders
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted. The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
Performance report
This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.
Conversation history
By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
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