Wedding planners juggle endless couple questions about venues, vendors, and timelines. ThriveDesk AI customer service instantly answers common inquiries about your planning packages, process, and availability, cutting response times by 75%. Our AI solutions help you focus on creating perfect ceremonies while automatically handling routine questions. Watch consultation bookings increase as couples get immediate, detailed answers to their wedding questions. Ready to say “I do” to better customer service?
ThriveDesk AI
AI Customer Service Platform
forWedding Planning
Trusted by
Support
Enhance Your Couple Communication Experience
ThriveDesk AI integrates with your planning platform to deliver joyful information about your wedding services, coordination process, and vendor relationships. Our chatbots handle routine questions while knowledge base integration ensures couples get accurate, supportive guidance every time.
24/7 AI Powered Support
Answer couple questions anytime, critical for evening and weekend planning.
Instant FAQ Automation
Common questions about packages, venues, and timelines answered immediately.
Automated Ticket Resolution
Quickly schedule consultations without interrupting your event coordination.
Speak in Your Celebratory Voice
AI matches your positive, organized tone in every interaction.
Automate your customer support
loved by 2,000+ startups
Use Cases
Transform Your Wedding Planning Business
ThriveDesk AI enhances how planners interact with couples, creating smoother experiences that reduce stress and create magical celebrations.
Planning Package Explanation
Clearly describe your service options from day-of coordination to full planning.
Wedding Process Timeline
Help couples understand planning milestones and decision deadlines.
Vendor Relationship Information
Explain how you work with photographers, caterers, and other professionals.
Budget Management Approach
Share your methods for tracking expenses and maximizing value.
Consultation Booking Support
Efficiently schedule initial meetings with engaged couples.
Emergency Backup Planning
Reassure couples about your contingency preparations for their special day.
Transform Wedding Planning with AI
Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
loved by 2,000+ startups
ThriveDesk has everything your team need to solve customer issues, faster
Everything you need to elevate your team’s email management and make them more productive, whether you have a team of 5 or 50.
Spam filtering
Remove clutter by automatically directing spam messages to a spam folder.
Default status update
Automatically update the status of tickets as ‘Pending’, ‘Active’, ‘Closed’ as soon as a team member opens it or makes any changes to it.
Multi-channel support
Support using email, live chat, contact form & API.
Auto BCC
Automatically send a copy of all outgoing conversations to a specified email address.
Canned replies
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Conversation report
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Snooze
Have tickets reopen automatically at a specified time in the future (similar to the snooze feature in your phone’s alarm).
Keyboard shortcuts
Perform repetitive tasks quickly and manage ticket resolution on the fly by using keyboard shortcuts.
Contact history
Maintain and retrieve information about past transactions of any customer who has interacted with your company.
Happiness report
You can view the overall happiness score of the service and also the individual happiness score of each member through the happiness report. The report also provides reasons for the ratings and reviews posted by customers.
Company report
Get insights on how much of your company’s sales revenue was influenced by ThriveDesk. You can also use the company report to gain useful insights on trends and problem areas to optimize your processes better.
Auto-responders
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted.
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
Performance report
This report shows you the number of conversations that were assigned to each team or team member, the average turnaround time per ticket and much more.
Conversation history
By tracking recent conversation history, you can ensure that your customer has a more personal and seamless experience even if the support agent is different each time.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
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