Knowldege Base Software

Your customer's go-to
for instant answers

Boost productivity with ThriveDesk Knowledge Base software. Instantly access product docs, FAQs, user guides, and APIs.
Find what you need effortlessly, saving time and maximizing efficiency!

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Fueling Knowledge bases for companies like

Knowledge Base Use Cases

Product Help Docs

Create an exceptional self-service knowledge base for your SaaS products.

Technical Documentation

Craft how-to guides, tutorials, reference docs, system docs, and release notes effortlessly.

Online User Guides & FAQs

Ditch outdated, static PDF user guides. Embrace dynamic guides that stay up-to-date at all times.

API Documentation

Create world-class product documentations, API docs that your user will love.

Internal knowledge base

Build a private, login required, documentation for employees or clients.

Standard Operating Procedures

Build SOP’s like employee handbooks or sales/marketing playbook.

Make it look and feel like your brand

Customize every detail with your own design preference and make it look like your brand.

Use your own domain
Upload your company logo
Customizable colors to match your brand
Select your preferred Google Fonts
Backgrounds provided by Unsplash

Actionable data to understand powerful insights

All the data you need to understand the article performance metrics, how many of them found answers, total visitors, and many more.

Article performance metrics
Most searched terms
Most viewed articles
Article suggestions

Deliver instant answers live with chat assistant

Stop answering the same questions. Deliver on-the-spot answers from the knowledge base just inside the live chat assistant.

Create articles at rocket speed

Article creation is now fun! Add text, images, hyperlinks, tables, related articles, and videos to articles effortlessly. Select categories, and customize your SEO details for better conversion.