Manage conversations when you’re away from your desk
You’ll find all the features you love from ThriveDesk’s web app on the mobile app 👇
- View, reply, and forward messages
- Add notes
- @Mention colleagues
- Change assignee
- Collision detection
- Saved replies
- Tags and labels
- Push notifications
- And more...
Welcome, Alamin Ahammed
Ensure magical customer experiences from anywhere.
The mobile app brings the everyday ThriveDesk workflow with you: inbox triage, notes, mentions, saved replies, labels, assignments, and live updates.
Unified inbox
Email, live chat, and contact form messages stay in one queue your team can work from anywhere.
Private notes and mentions
Discuss tickets with teammates, mention the right person, and keep internal context away from customers.
Collision detection
See who is viewing or replying so two agents do not answer the same customer twice.
Saved replies
Answer common customer questions quickly without retyping the same response from your phone.
Tags and labels
Organize, filter, and report on conversations with the same labels your team uses in the web app.
Mobile notifications
Stay close to urgent replies and live chats even when the browser tab is not open.
