Your search for a WordPress Helpdesk plugin ends here
ThriveDesk is a full helpdesk that runs on WordPress without querying your database or adding one more thing to maintain. It's fast, it plugs into the WordPress tools you already run, and there's an API for everything else.
7 days free trial — no card required
Trusted by WordPress and WooCommerce businesses
Why ThriveDesk is the better helpdesk for WordPress
A Help Center that lives on your site
Embed a Help Center into your WordPress site that doesn't touch your database or add another plugin to maintain.
- No database calls or plugin bloat
- Branded to match your WordPress site
- AI search that answers on the spot
Live chat, on when you want it
Turn on live chat whenever you want to talk to a client, right from your website or your plugin dashboard.
- Chat from your site or plugin dashboard
- Turn it on only when you need it
- Every chat lands in your shared inbox
A Knowledge Base from your own articles
Turn your WordPress articles into a Knowledge Base your customers can search, so they solve the easy stuff themselves.
- Turn WordPress articles into docs
- Nested categories and instant search
- Cut repeat tickets with self-service
Backups and security handled
Your support data lives with us, backed up and encrypted, so a site crash or bad restore doesn't take it down with it.
- Support data backed up automatically
- Encrypted and securely stored
- No data loss, ever
A customer support portal, built right into WordPress
Embed a full Help Center in a few minutes and give your users a place to find answers and open tickets without leaving your WordPress site.
-
View all conversations
Every conversation sits in one place, so customers can see what they’ve asked and where each thread stands.
-
Conversation threads
Messages stay grouped under a single thread, so nobody has to dig through scattered replies to follow the story.
-
Access to Knowledge Base
Your Knowledge Base sits right in the portal, so customers can search for an answer before they open a ticket.
-
Embed into WooCommerce My Account page
Add the help center to your WooCommerce My Account page in one click, right where shoppers already go for support.
-
Works with any form builder for ticket creation
Already have a form builder? WPPortal works with any WordPress form builder to turn submissions into tickets.
-
Works with WooCommerce out of the box
Connect your store in one click — order, subscription, and customer details show up beside every conversation.
“ ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best live chat software for small businesses. ”
“ The ThriveDesk team truly exceeded expectations with their exceptional work on integrating SureCart. Their dedication resulted in a powerful integration that surpassed all our requirements. ”
“ As our business and list of clients grew, user classification data became vital for us. We needed to serve our premium customers first to keep our business running. ”
“ At some point, we were paying top dollar yet not all our support requirements were being met. After some digging, we found ThriveDesk. ”
“ I love ThriveDesk so much. It’s easy to use and user friendly — the best choice for anyone who wants to modernize a classic support system and get live chat built in. ”
“ The performance of ThriveDesk is very good, and it’s intuitive. I just tried the AI chatbot — add a few knowledge base articles and it’s answering mostly correctly. ”
Connected to your favorite WordPress plugins
Order, license, and subscription data from the plugins you already run sits beside every conversation, so there's no tab-hopping to look someone up.
Pull customer purchase details right into every conversation.
View integration
Works with
SureCart Sell digital products with SureCart and see each buyer’s details in your inbox.
View integration
Works with
Easy Digital Downloads See orders, downloads, and licenses from EDD beside each ticket.
View integration
Works with
Freemius Show your agents what a customer bought and which product they’re using.
View integrationKeep answering when you’re away from your desk
You'll find all the features you love from ThriveDesk's web app on the mobile app — so the queue keeps moving wherever you are.
- View, reply, and forward messages
- Add notes
- @Mention colleagues
- Create, edit, and tag conversations
- Manage the assignee
- Collision detection
Welcome, Alamin Ahammed
Built for every kind of WordPress business
Start with the piece that fits your site today, then add the rest of ThriveDesk from the same place when you need it.
Answer order, refund, and shipping questions with live store data in the ticket.
View use case Best for Plugin & Theme ShopsHandle licensing, compatibility, and how-to questions from one shared inbox.
View use case Best for Membership SitesHelp members and learners help themselves with self-service, and jump into live chat when they’re stuck.
View use case Best for SaaS & StartupsAnswer onboarding and billing questions before a user gives up and leaves.
View use caseMove over from your old helpdesk
We’ll bring your tickets and help content over from just about any platform with zero data loss, and we’ll do the heavy lifting so you don’t have to.
Connected to the tools you already use
WooCommerce, EDD, Stripe, Slack, and hundreds more — order, license, and subscription data sit beside every conversation.
Frequently asked questions
Still curious? Start a free trial — every feature is included, no credit card required.
